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Efforts to Our Stakeholders

MUFG's business are founded on the support of our various stakeholders in Japan, across Asia, and worldwide. We will continue working to maintain mutually harmonious and prosperous relations with all our stakeholders and to contribute to the realization of a sustainable society.

Our Stakeholders and MUFG

  • *1As of March, 2016
  • *2The number of locations is the total of Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking , and Mitsubishi UFJ Securities Holdings locations as of March, 2016
Stakeholders Initiatives Methods of Communication Frequency
Shareholders We promptly disclose and provide accurate information on our financial position and management strategies to our shareholders and investors. We also reflect the market evaluation of MUFG in our management policies.
  • ·General shareholders' meeting
Once a year
  • ·Financial results presentations for institutional investors
Twice a year
  • ·Business strategy seminars
As occasion calls
  • ·Seminars for individual investors
Once a year
  • ·Integrated reports
Once a year
Customers We continue to attract new customers and establish lasting relationships with them by quickly responding to a diverse range of needs, opinions, and requests and making continuous efforts to reflect these in our products and services.
  • ·Collecting of customer feedback
As occasion calls
  • ·Dialogue through our contact customers and sales representatives
As occasion calls
  • ·Television commercials, advertisements, and websites
As occasion calls
Employees In striving to create a rewarding working environment, MUFG listens to employees' ideas and encourages diversity in the workplace, while also promoting a healthy work-life balance and supporting the health of employees. Moreover, we are working hard to nurture employees who consistently provide a service that surpasses customer expectations.
  • ·In-house PR
As occasion calls
  • ·Educational and training activities
As occasion calls
  • ·Surveys of employee satisfaction
Once a year
  • ·MUFG Values Talk
As occasion calls
Communities We plan to raise our value as a corporation by strengthening our bonds with local communities and endeavoring to build trust and confidence, not only with customers, but also with regional societies in Japan and overseas.
  • ·Participation in local community planning through our business
As occasion calls
  • ·Participation in volunteer activities
As occasion calls
Environment MUFG is implementing initiatives to address constantly changing environmental and social issues. We offer financial support to companies that are conscious of environmental risks, and we provide consulting services to respond to global warming issues. In this way, we are contributing to the realization of a sustainable environment and society itself through our core financial business.
  • ·Participation in various kinds of initiatives
As occasion calls
Business partners Together with our business partners, we strive for fairness in all interactions and work to create value through business collaborations.
  • ·Purchasing activities
As occasion calls
  • ·Business collaborations, etc.
As occasion calls

(As of July 2016)

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