[ Main contents start here ]

Increasing Access to Financial Services

By ensuring equal access to financial services, MUFG supports economic development and improvements of living standards in emerging and developing countries, while addressing issues arising from gaps in information.
MUFG’s recognition Opportunities/Risks Providing more customers with opportunities to access financial services and investment not only contributes to improving the growth of economies but also allows for MUFG to secure an even more robust foundation for growth.

Main Initiatives

Capturing Digital Financial Needs in Asia

MUFG has positioned Asia as our second “home market” and has been proactively pushing ahead with investment in the ASEAN region with the aim of capturing opportunities arising from the region’s burgeoning economic growth. To date, MUFG has invested in four commercial banks in Thailand, Indonesia, Vietnam and the Philippines, completing the development of an extensive commercial banking platform encompassing ASEAN countries in April 2019. Based on this platform, we have striven to deliver solutions unique to MUFG while helping each partner bank enhance its corporate value.

On the other hand, the use of conventional financial services has yet to become widespread in the region. Meanwhile, fintech companies and others providing digital-driven financial services powered by data and AI technologies are rapidly growing businesses. These companies accommodate financing needs among the underbanked and unbanked individuals as well as SMEs with the potential to become bank customers, thus accelerating the trend of financial inclusion.

Investment in Digital Financial Players

In Asian countries, digital financial services utilizing data and AI technology are emerging. In order to capture these digital financial needs in Asia in a diversified manner, we decided to acquire Home Creditʼs operation in Indonesia and the Philippines and to invest in Akulaku and DMI Finance.

In addition to these investments, we also made investments through funds and executed a total of three investments through the MUFG Ganesha Fund, an investment facility for startups in India. We also established a new 100-million-dollar fund to invest in Indonesian startups.

デジタル金融プレーヤーへの出資
*1 Point of sale loan is an installment loan provided at automobile and household appliance dealerships *2 JPY equivalent of planned investment amounting of US$300mm using actual exchange rates as of end Mar 2022 *3 MUFG Innovation Partners *4 JPY equivalent of commitment amount of US$100mm using actual exchange rate as of end Jan 2023 *5 JPY equivalent of MUFGʼs LP commitment (including planned amount) using actual exchange rates as of end Mar 2023. Increased amount during FY22 was US$250mm (¥33bn) *6 Aggregate net commitment amount of the transactions considering amortizations during investment period

Collaboration with Grab

Collaboration with Grab

MUFG signed a capital and business alliance agreement with Grab Holdings, one of the ASEAN’s leading digital platform operators, in February 2020, with the aim of securing the ability to provide next-generation financial services.

Partner banks collaborate with Grab by providing saving and loan products to underserved segments such as Grab drivers and Grab food merchants. By combining Grab’s dynamic data and partner banks’ expertise in finance, we are meeting the financial needs of new customers for partner banks, thereby further expanding our customer base and contributing to financial inclusion.

Provision of Microfinance through HATTHA Bank Plc.

Provision of Microfinance through HATTHA Bank Plc.

Krungsri (Bank of Ayudhya), our Partner Bank in Thailand, provides opportunities for customers in emerging and developing countries to access financial services through its microfinance institution in Cambodia, HATTHA Bank Plc (HTB), and others.

In addition to providing microfinance, HTB also provides financial education to those with low-income, which contributes to improving their living standards.

Effort to Promote Financial Literacy

Krungsri Financial Literacy: ‘Simple to Learn’ Project

Krungsri (Bank of Ayudhya) has initiated the “Krungsri Financial Literacy: Simple to Learn” Project since 2015 to promote basic financial knowledge and saving habits among primary school students in grades four to six throughout the country. 

Krungsri adjusted its activities and collaborated with Office of the Basic Education Commission (OBEC), Equitable Education Fund (EEF) and the Bank of Thailand (BOT) to develop an online animated series, which featured easy-to-digest and entertaining financial knowledge. This series has been distributed to more than 28,000 primary schools and contributed to promote financial literacy among many children.

Krungsri Financial Literacy: ‘Simple to Learn’ Project

Provision of Financial Education by Bank Danamon to Improve Financial Literacy

Danamon's programs to promote financial literacy and entrepreneurship are implemented through training and sharing sessions. In response to the increased digitalization of products and services, Danamon has also developed digital financial literacy activities. In 2022, Danamon also focused on education sector that there were five financial literacy series involved 735 students, teachers and parents as beneficiaries. Furthermore, there were 31 episodes of Danamon Financial Friday(note); aired through the YouTube Bank Danamon channel.
  1. Danamon Financial Friday is a financial education series to help the audience navigating their financial life and challenges and give them the solutions through Bank Danamon products, services, and channels.
Provision of Financial Education by Bank Danamon to Improve Financial Literacy
Provision of Financial Education by Bank Danamon to Improve Financial Literacy
(As of October 2023)