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Stakeholder Engagement

Stakeholder Engagement

Enhancing Our Corporate Value through Committed Engagement with Stakeholders

MUFG believes that winning the support of its various stakeholders is essential to securing sustainable growth in its business activities and thus its corporate value. In line with this belief, we engage with stakeholders via a variety of channels and take heed of their expectations and requests to make improvements in our business management.

MUFG’s Channels for Communication with Stakeholders

MUFG’s Channels for Communication with Stakeholders

Engagement with Communities, Local Societies and the Environment

MUFG Group employees engaging in cleanup activities in Seattle
MUFG Group employees engaging in cleanup activities in Seattle

MUFG employees proactively participate in volunteer activities and local events as members of the communities they serve. Such efforts are intended to enhance interaction with other community members and nurture ties with them.

At the same time, MUFG engages with NGOs and NPOs that work to resolve issues society is confronting, incorporating the insights and advice such bodies provide into its environmental, social and governance (ESG) initiatives. Moreover, MUFG takes part in a variety of external collaborative initiatives to address ESG issues and engages in dialogue with other participants. By doing so, MUFG strives to maintain the trust and confidence of local societies at home and abroad.

Dialogue with Shareholders and Investors

The 13th Annual General Meeting of Shareholders
The 13th Annual General Meeting of Shareholders
Large meeting for individual investors
Large meeting for individual investors

General Meeting of Shareholders

The 13th Annual General Meeting of Shareholders was held on June 28, 2018.
The number of attendees: 1,315

In addition to a presentation on the past fiscal year and a report on MUFG’s key business strategies and capital policies, the meeting entailed lively Q&A sessions, with MUFG executive officers and Group CEO providing answers to questions from 11 shareholders. The meeting provided an excellent opportunity to interact with shareholders and enhance mutual understanding.

Large meetings for individual investors

Held on nine occasions in fiscal 2017; approximately 1,360 attendees

Large meetings for institutional investors

Held on 15 occasions in fiscal 2017

One on One meetings with institutional investors

Held on 592 occasions in fiscal 2017
(Of those, 403 meetings with overseas investors)

Dialogue with Employees

MUFG Union Bank
MUFG Union Bank

MUFG holds town hall meetings and round-table conferences aimed at enhancing mutual understanding between top management and employees and ensuring that MUFG’s visions and policies are shared by all.

Furthermore, MUFG’s executives often visit branches and interact with the frontline employees who directly engage with customers, exchanging insights about how to enhance MUFG’s onsite capabilities. This interaction is an example of their efforts to create a better workplace in which employees’ opinions are reflected in business operations and every employee finds their job rewarding.

(As of November 2018)

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