Stakeholder EngagementStakeholder Engagement

Stakeholder Engagement

Enhancing Our Corporate Value through Committed Engagement with Stakeholders

MUFG believes that winning the support of its various stakeholders is essential to securing sustainable growth in its business activities and thus its corporate value. In line with this belief, we engage with stakeholders via a variety of channels and take heed of their expectations and requests to make improvements in our business management.

MUFG's Channels for Communication with Stakeholders

MUFG's Channels for Communication with Stakeholders

Engagement with Communities, Local Societies and the Environment

MUFG employees proactively participate in volunteer activities and local events as members of the communities they serve. Such efforts are intended to enhance interaction with other community members and nurture ties with them.

At the same time, MUFG engages with NGOs and NPOs that work to resolve issues society is confronting, incorporating the insights and advice such bodies provide into its environmental, social and governance (ESG) initiatives. Moreover, MUFG takes part in a variety of external collaborative initiatives to address ESG issues and engages in dialogue with other participants. By doing so, MUFG strives to maintain the trust and confidence of local societies at home and abroad.

MUFG Group employees engaging in cleanup activities in Seattle

MUFG Group employees engaging in cleanup activities in Seattle

Dialogue with Shareholders and Investors

General Meeting of Shareholders

The 13th Annual General Meeting of Shareholders was held on June 28, 2018.
The number of attendees: 1,315

In addition to a presentation on the past fiscal year and a report on MUFG's key business strategies and capital policies, the meeting entailed lively Q&A sessions, with MUFG executive officers and Group CEO providing answers to questions from 11 shareholders. The meeting provided an excellent opportunity to interact with shareholders and enhance mutual understanding.

Large meetings for individual investors

Held on nine occasions in fiscal 2017; approximately 1,360 attendees

Large meetings for institutional investors

Held on 15 occasions in fiscal 2017

One on One meetings with institutional investors

Held on 592 occasions in fiscal 2017
(Of those, 403 meetings with overseas investors)

The 13th Annual General Meeting of Shareholders

The 13th Annual General Meeting of Shareholders

Large meeting for individual investors

Large meeting for individual investors

Dialogue with Employees

MUFG holds town hall meetings and round-table conferences aimed at enhancing mutual understanding between top management and employees and ensuring that MUFG's visions and policies are shared by all.

Furthermore, MUFG's executives often visit branches and interact with the frontline employees who directly engage with customers, exchanging insights about how to enhance MUFG's onsite capabilities. This interaction is an example of their efforts to create a better workplace in which employees' opinions are reflected in business operations and every employee finds their job rewarding.

MUFG Union Bank

MUFG Union Bank

Relations with Business Partners

MUFG works with a wide range of business partners, including institutions that provide financial products and services, and business alliance partners. We strive for fairness in all interactions with these business partners, and work to create value through collaboration.

Examples of Major Business Partnerships (Since April 2014)(As of June 30,2018)

Date Business Partner MUFG Details
May
2018
Fukui Prefecture Mitsubishi UFJ NICOS Start accepting tax payment by credit card
May
2018
City of Toyota, Aichi Mitsubishi UFJ NICOS Start accepting tax payment by credit card
May
2018
Village of Yamanakako, Yamanashi Mitsubishi UFJ NICOS Start accepting tax payment by credit card
May
2018
Aichi Bank Mitsubishi UFJ NICOS Accepted Assignment of Visa Debit Card Issuance Operations
May
2018
Iwate Prefecture Mitsubishi UFJ NICOS Start accepting tax payment by credit card
April
2018
City of Ofunato, Iwate Mitsubishi UFJ NICOS Start accepting tax payment by credit card
April
2018
City of Kawasaki, Kanagawa Mitsubishi UFJ NICOS Start accepting tax payment by credit card
February
2018
Keio University Mitsubishi UFJ Trust and Banking Concluded an agreement concerning the start of joint research on financial gerontology
Date Business Partner MUFG Details
October
2017
Fukui Bank Mitsubishi UFJ NICOS Accepted Assignment of Visa Debit Card Issuance Operations
October
2017
Aberdeen Asset Managers Limited Mitsubishi UFJ Trust and Banking Concluded an outsourcing agreement concerning the strengthening of engagement in the passive investment
June
2017
Fukuroi City, Shizuoka Mitsubishi UFJ NICOS Start accepting tax payment by credit card
May
2017
Chiba Prefecture Mitsubishi UFJ NICOS Start accepting tax payment by credit card
April
2017
SRI International MUFG Bank Concluded a memorandum of understanding for collaboration on business creation in the Fintech sector, etc.
March
2016
The Australian Trade and Investment Commission MUFG Bank Concluded a business cooperation agreement regarding the promotion of investment in Australia.
February
2017
Aomori Bank MUFG Bank Concluded a Comprehensive Partnership Agreement on Regional Revitalization.
February
2017
The Senshu Ikeda Bank Mitsubishi UFJ
NICOS
Accepted Assignment of ATM Connectivity Operations for Cards Issued Overseas.
Date Business Partner MUFG Details
December
2016
Joyo Bank, VietinBank MUFG Bank Concluded a business alliance agreement.
December
2016
The Yamanashi Chuo Bank, VietinBank MUFG Bank Concluded a business alliance agreement.
November
2016
The 77 Bank Mitsubishi UFJ
NICOS
Accepted Assignment of ATM Connectivity Operations for Cards Issued Overseas.
September
2016
The Bank of Kyoto Mitsubishi UFJ
NICOS
Accepted Assignment of ATM Connectivity Operations for Cards Issued Overseas.
September
2016
Viewcard Mitsubishi UFJ
NICOS
Alliance regarding ATM Connectivity Operations for Cards Issued Overseas.
September
2016
Hachijuni Bank, Tokio Marine & Nichido Fire Insurance,
Mitsubishi Estate,
Meiji Yasuda Life Insurance
MUFG Bank,
Mitsubishi UFJ Trust and Banking
Concluded a Partnership Agreement on Regional Revitalization.
September
2016
Nanto Bank, Tokio Marine & Nichido Fire Insurance MUFG Bank Concluded a Functional Collaboration and Partnership Agreement on Regional Revitalization.
September
2016
Moroccan Investment Development Agency MUFG Bank Signed a Memorandum on Operating Alliance on Promoting Foreign Investments to Morocco.
September
2016
Saudi Arabian Oil Company MUFG Bank Concluded Memorandum on Operating Alliance.
September
2016
The Akita Bank MUFG Bank Concluded a Partnership Agreement on Regional Revitalization.
August
2016
JETRO Bangkok MUFG Bank,
Bank of Ayudhya
Concluded an Agreement on Coordination and Cooperation.
August
2016
Kenya Investment Authority MUFG Bank Signed a Memorandum on Operating Alliance on Promoting Foreign Investments to Kenya.
August
2016
Oita Bank MUFG Bank Concluded a Partnership Agreement on Regional Revitalization.
August
2016
The Bank of Okinawa MUFG Bank Concluded a Partnership Agreement on Regional Revitalization.
August
2016
The Yamanashi Chuo Bank MUFG Bank Concluded a Partnership Agreement on Regional Revitalization.
July
2016
North Pacific Bank Mitsubishi UFJ
NICOS
Accepted Assignment of ATM Connectivity Operations for Cards Issued Overseas
June
2016
The Yamanashi Chuo Bank
YAMANASHI CHUGIN DC CARD
Mitsubishi UFJ
NICOS
Entrusted with the issuance of cash-card-type credit cards (JiMOCA)
June
2016
Aichi Prefecture MUFG Bank Concluded a Comprehensive Partnership Agreement on Regional Revitalization
June
2016
City of Yokohama MUFG Bank Concluded a Comprehensive Partnership Agreement on Regional Revitalization
June
2016
Yokohama Industrial Development Corporation MUFG Bank,
Bank of Ayudhya
Concluded an Agreement on Coordination and Cooperation in the Overseas Business Support Business
June
2016
City of Kyoto MUFG Bank Concluded a Comprehensive Partnership Agreement on Regional Revitalization
May
2016
Hitachi, Hitachi Capital Mitsubishi UFJ Financial Group,
MUFG Bank,
Mitsubishi UFJ
Lease & Finance
Concluded an Agreement on a Capital and Business Tie-up to Strengthen Financial Functions
April
2016
Chiba Bank Mitsubishi UFJ
NICOS
Accepted Assignment of ATM Connectivity Operations for Cards Issued Overseas
April
2016
Hachijuni Bank Mitsubishi UFJ
NICOS
Accepted Assignment of ATM Connectivity Operations for Cards Issued Overseas
April
2016
Bank of the Ryukus Mitsubishi UFJ
NICOS
Accepted Assignment of ATM Connectivity Operations for Cards Issued Overseas
March
2016
Osaka Prefecture MUFG Bank,
Bank of Ayudhya
Concluded an Agreement Regarding Coordination and Cooperation between Ventures to Support Overseas Business
March
2016
Shiga Bank Mitsubishi UFJ
NICOS
Accepted Assignment of Visa Debit Card Issuance Operations
March
2016
Joyo Bank Mitsubishi UFJ
NICOS
Accepted Assignment of Visa Debit Card Issuance Operations
February
2016
TOTTORI BANK MUFG Bank Concluded a Comprehensive Partnership Agreement on Regional Revitalization
January
2016
Security Bank Corporation MUFG Bank Concluded the Subscription Agreement and has established capital and business alliances (Investment and Partnership)
Date Business Partner MUFG Details
October
2015
The State of Queensland in the Commonwealth of Australia MUFG Bank Concluded memorandum on operating alliance on promoting foreign investments to Australia.
September
2015
Tamil Nadu Industrial Guidance & Export Promotion Bureau of the Republic of India MUFG Bank Concluded memorandum on operating alliance on promoting foreign investments to Tamil Nadu.
September
2015
SHUSAKU·YAMAMOTO MUFG Bank Concluded memorandum on operating alliance on intellectual property rights.
August
2015
Secretaria de Desenvolvimento Econômico, Ciência e Tecnologia do Rio Grande do Sul MUFG Bank Concluded memorandum on operating alliance.
July
2015
Directorate of Investment and Company Administration of Myanmar MUFG Bank Concluded memorandum of understanding on the purpose of developing collaborative efforts in promoting investments from Japan to Myanmar.
July
2015
Bank of Taiwan MUFG Bank Concluded memorandum on operating alliance with the purpose of mutual support in providing a wide range of financial services in Taiwan, Japan and around the globe.
July
2015
Iskandar Regional Development Authority MUFG Bank
(Malaysia) Berhad
Concluded memorandum on operating alliance.
May
2015
Japan Finance Corporation MUFG Bank Concluded memorandum on operating alliance that supports the growth and development of SMEs and venture companies aiming for key industrialization for the next generation.
May
2015
STOXX Ltd. Mitsubishi UFJ Trust and Banking Concluded memorandum of understanding on the collaborative development of smart-beta indices
March
2015
Instituto de Desenvolvimento Integrado de MinasGerais and Agencia de Desenvolvimento Economico de Pernambuco MUFG Bank Concluded memorandum on operating alliance.
February
2015
Magne-Max Capital Management Mitsubishi UFJ Trust and Banking Collaborative development of Big Data investment model with wholly owned subsidiary MTEC
February
2015
Bank of Ceylon MUFG Bank Concluded memorandum on operating alliance.

(As of November 2018)