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Improving Employee Engagement

To enhance employee engagement, we are creating a workplace where everyone can bring their best to what they do and realize their full potential.

Systems that Encourage Challenges

Autonomous Career Development

As a system to support autonomous career development for each employee, we have positioned the Career Challenge System as a framework that enables employees to proactively choose their career paths, and offers a variety of programs.

For example, MUFG has a cross-group open recruitment system called the "Job Challenge" program. In fiscal year 2024, approximately 2,200 employees applied, and around 1,200 of them successfully transferred to their desired departments or began internal side jobs outside their current departments, mainly at headquarters.

Number of Applicants to the Job Challenge Program (intra-Group job postings)
Career Challenge System

Program

Description
Participants
FY2023 FY2024
Job Challenge(note1)
(excluding Mirushiru)
An internal recruitment system within the group. Utilizing MUFG's vast field, it provides opportunities for employees to proactively challenge themselves in their desired roles, regardless of the company they belong to.

2,869 applicants,

48% acceptance rate

2,170 applicants,

50% acceptance rate

  Internal Side Jobs (note2) A system for side jobs within the Bank and internally. It supports autonomous and multi-track career development while promoting internal innovation. 428 applicants 935 applicants
Mirushiru(note3) A job experience-based recruitment system that allows employees to understand the specific content of a job in about half a day. 338 applicants 592 applicants

Position Maker(note4)
A recruitment system where employees can freely propose their ideas and projects and become the "project leader" themselves. 37 applicants 17 applicants

External Assignments and Dispatch(note1)

(including Open EX)

Provides opportunities for employees to challenge themselves in roles outside the group, gaining diverse knowledge and experience. 83 applicants 26 applicants
Challenge Leave(note3) Supports activities that contribute to personal growth (such as starting a business, studying abroad, obtaining qualifications, or engaging in public activities) by allowing a certain period of leave.

18 applicants

22 applicants
Global mobility programs for locally-hired Employees(note4) A job posting system for vacant positions within the company, a three-month OJT program at the headquarters, and short- and long-term assignment, etc.

93 users

87 users

 

  1. The Bank, the Trust Bank and MUMSS
  2. The Bank
  3. The Bank and the Trust Bank
  4. The Bank and MUMSS
■ MUFG Bank
To support the autonomous career development of each employee, we have established an internal recruitment system called “Job Challenge,” which allows employees to voluntarily apply for their desired roles. In addition to positions that involve transfers, we also offer job experience-based recruitment systems such as “Mirushiru,” which enables employees to learn about the specific content of a job in approximately half a day. These programs are utilized according to individual preferences.
“Job Challenge” provides opportunities to apply for various positions across domestic and overseas branches as well as headquarters, attracting numerous applications from employees.
In addition, we have introduced systems such as the “Remote Transfer System” to accommodate circumstances like a spouse's job transfer or family caregiving, and the "Employee Appointment System" for contract employees, among others. These initiatives pursue corporate social responsibility (CSR) from the perspective of respecting work-life balance. For overseas employees, we have also established a Global Job Posting Framework, which increases opportunities for assignments not only in their hiring location but also in other locations, including Japan.
■ Mitsubishi UFJ Trust and Banking
As a system to realize employees' career aspirations and declarations, we have established the "Career Challenge System", which is generally conducted twice a year. This system includes the "Job Challenge System", which allows employees to challenge their desired departments or roles, the "Post Challenge System", which enables them to challenge managerial positions, and the "Active Career Challenge System", which offers work style options with a view to working until the age of 65. Additionally, we have introduced an internal side job system that does not involve transfers, allowing employees to challenge new work areas while continuing their current roles. We are committed to creating systems that respond to employees' aspirations and willingness to take on challenges.
■ Mitsubishi UFJ Morgan Stanley Securities
To support the autonomous career development aspirations of a broad range of employees, from junior to mid-level, we have introduced various programs. Under “Career Challenge,” which encompasses multiple internal recruitment systems, employees can apply not only for positions within their own departments but also for roles across MUFG Group companies through the “Job Challenge” program, as well as participate in domestic and overseas study programs and external assignments.
To promote understanding of internal divisions, we hold briefing sessions where employees introduce their departments, and we actively promote programs such as “Mirushiru,” which enables employees to learn about the specific content of a job in approximately half a day.
We have also expanded opportunities for self-development, including support for self-study and professional qualification acquisition. In addition, we have established systems such as the “Remote Transfer Request System,” which allows employees with location restrictions to apply for transfers involving relocation due to marriage or a spouse’s job transfer, and the “Course Change System,” which enables employees to apply for a change to a different career track based on their abilities, aptitudes, or changes in values. These initiatives collectively support diverse career development.
■ Mitsubishi UFJ NICOS

To respond to the autonomous career development aspirations of motivated and capable employees, we conduct the "Challenge Recruitment" twice a year, which allows employees to challenge their desired departments, roles, and even managerial positions. Additionally, the "Course Change System" supports career development that aligns with diverse values and work styles by allowing transfers not only to area-specific and nationwide general positions but also to region-specific general positions.

We are committed to operating systems that promote the appointment of employees who challenge themselves to realize their careers while balancing work and life.

■ ACOM
As part of our systems to support career development, we have implemented the "Self-Declaration System", where employees can register their career designs and qualifications, and the "Job Challenge", which allows employees to apply for transfers to their desired departments. We also conduct open recruitment for dispatching employees to business schools. Additionally, we support the autonomous career advancement of our employees by enabling the conversion of fixed-term contract employees to regular employees and allowing course changes from "Limited Positions", which have restricted duties and locations, to "General Positions", which involve various duties and locations.
■ Mitsubishi UFJ Asset Management

As part of our support for autonomous career development, we have established a "Self-Declaration" system and an "Open Recruitment System." In the "Self-Declaration" system, each employee can declare their thoughts on their career. The "Open Recruitment System" allows employees to apply for their desired positions. This system is not only applicable to internal transfers but also to external positions and attending graduate school for working professionals. We are focusing on initiatives that respond to employees' aspirations for career advancement.

We provide a "Career Path BOOK" as a resource to help employees think about their careers. By introducing employees who have utilized various systems, training, and self-development programs to enhance their skills and succeed, we aim to visualize career paths.

Career Development Focused on Specialization

We are committed to creating an environment where highly specialized employees can thrive by establishing HR systems and compensation schemes that support employees who aim for career development focused on the pursuit of specialization in specific areas of work.

Creating a Workplace Where Employees Feel Career Fulfillment

MUFG employees have diverse backgrounds and hold a variety of values, and we believe that this diversity is our greatest strength. By recognizing and respecting each other's differences, we are committed to creating an environment where each employee can fully demonstrate their abilities and shine in their own unique way.

Along with providing compensation that reflects each employee's contributions, we conduct the "MUFG Group Employee Survey" annually to identify issues faced by our employees. The results are used to improve the workplace environment and organizational structure.

We disclose the Engagement Score as one of our human capital KPIs, and by quantitatively measuring progress, we aim to enhance various initiatives.

In Japan, the Bank, the Trust Bank, and the Securities regularly check employees’ daily motivation, health status, workplace environment, and other matters through pulse surveys conducted on a daily, weekly, and monthly basis, and carry out organizational diagnoses based on these results. The findings are shared with employees to facilitate early identification and resolution of issues, thereby promoting a healthy and open workplace.
The engagement scores for the past five years were 71% in FY2020, 73% in FY2021, 73% in FY2022, 73% in FY2023, and 76% in FY2024.
 Engagement Score

Employee Benefits/Financial Wellness

In Japan, to address to employee engagement and retain skilled talent, the Bank, the Trust Bank, and the Securities have increased wages again in fiscal 2024, as was done last year. In conjunction with this, a share-based compensation plan will be introduced in July 2024 for employees in management positions who meet certain requirements.
FY2025 Actual Wage Increases(note1)
Bank Trust Bank MUMSS
Approx. 9% of annual income Approx. 7.5% of annual income

Approx. 8% of monthly income(note2)

  1. Includes base-ups, regular raises, promotions, other allowances and subsidies, and bonuses (the Bank and the Trust Bank)
  2. Monthly income base raises since MUMSS bonuses are tied to performance
In addition to wage increases, we are promoting the creation of an environment where employees can work with vitality and peace of mind through diverse financial support and benefit programs.
Key Employee Benefit Programs
Housing and Relocation Company housing and dormitories/Rent subsidies/Allowance for single assignments/Remote transfer allowance/relocation allowance/one-time relocation payment/Relocation travel expenses
Asset Building, Pension, and Retirement Employee stock ownership plan/Property accumulation savings plan/Defined Benefit Corporate Pension(DB)/Defined Contribution Pension(DC)/Stock-based compensation plan/Retirement allowance system

Health and Medical Support

Supplemental high-cost medical expense coverage (beyond statutory benefits)/Subsidies for health checkups beyond statutory requirements
Preparedness Group life insurance/Group casualty insurance/Special condolence payments
Others Comprehensive welfare service menu/Child allowance/Subsidies for self-development expenses/Commuting expenses/Business travel expenses/In-house cafeteria

 

  1. These programs apply to employees of the Bank, Trust Bank, and Securities companies. Depending on the business category, certain programs may also apply to contract or temporary employees.

Initiatives for Work-Life Balance

At MUFG, we aim to create an environment and work style where each individual can work healthily and vibrantly. To achieve this, we have established various systems related to work location, working hours, leave policies, and career challenge opportunities, all aimed at improving employees' work-life balance.

Examples include: remote work, use of satellite offices, discretionary labor system, flexible working hours, hourly paid leave, and internal/external side job opportunities.

Initiatives for Work-Life Balance
Additionally, as part of our efforts to support employees in balancing work and personal life, we have established systems to assist with childcare and caregiving.

Organizational Development through Data Utilization

At the Bank, the Trust Bank, and MUMSS, we regularly conduct pulse surveys (daily to twice a year) to monitor employees' motivation, health status, and workplace environment. Based on the results, we perform organizational diagnostics. By sharing these results with employees, we facilitate the early detection and resolution of issues, promoting the creation of a healthy and dynamic workplace.

In May 2023, the Bank released a tool called the "Organizational Diagnostic System" for management, which allows for unified monitoring of work conditions and engagement levels across different organizations. This tool is used in discussions at HR management meetings and other forums within the branches to ensure that each employee can work energetically in a healthy and sound workplace environment. We also provide various support data to help understand the actual conditions at each branch and to optimize labor management. Additionally, we plan to expand the provision of data to support the promotion of department-specific engagement enhancement initiatives.

Organizational development through utilization of data
(As of October 2025)